A major driver of employee frustration and workforce attrition is failed technology adoption, where tech leaders introduce solutions that their employees aren't properly trained or incentivized to implement. Read on to see how IT teams can mitigate this problem by helping workers reimagine their workflows.
Why do technology adoptions fail?
Failed technology adoption often occurs due to employee frustration with new tools, a lack of understanding about the changes, or a preference for familiar processes. Employees may also feel uncomfortable using new technology or may not be aware that a change has taken place.
How can IT teams improve technology adoption?
IT teams can improve technology adoption by engaging with end users to understand their needs and demonstrating how the new tools can solve their problems. Additionally, focusing on user experience and providing training and communication about the changes can significantly boost adoption rates.
What impact does poor technology adoption have on businesses?
Poor technology adoption can lead to significant costs for businesses, with estimates suggesting that companies faced additional costs of nearly $100 million in 2021 due to employee attrition, compensation for tech issues, and an inability to fully realize the value of their technology investments.
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